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U.S. ARMY BOX OFFICE AT FORD CENTER
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The U.S. ARMY Box Office at Ford Centeris located just off
West Reno Avenue between Robinson and E.K. Gaylord and the two main entrances. Signs are posted on each side of Reno marking short term parking for ticket buyers.
- Hours of Operation: Monday - Friday, 10:00 AM - 6:00 PM
Evening, weekend and holiday hours vary according to event schedules.
- Types of Payment Accepted: The Box Office accepts cash, Visa, MasterCard, American Express and Discover cards.
- Cell Phone Policy: In order for ticket sellers to provide prompt service, ticket buyers may not approach the ticket window to place their order while on a cell phone call.
CHARGE BY PHONE - back to top
Charge by phone by calling Ticketmaster. Local phone numbers are listed below for each area of Oklahoma.
- (405) 235-8288 (Oklahoma City Area)
- (405) 360-7776
- (580) 357-3184
- (918) 587-2322
ORDER ONLINE - back to top
To order your tickets online, please CLICK HERE.
OUTLETS - back
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Tickets can be purchased at all Ticketmaster outlets including the participating Macy's, Suncoast Movie Company, FYE and Sam Goody locations listed below. Or, visit the Ticket Center Locator Tool online at Ticketmaster.com.
OUTLET PICKUP - back
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Ticketmaster now makes it even more convenient to pick up tickets purchased by phone on or online by allowing you to select outlet or retail location pickup as your delivery method when placing your order. The new Ticket Center Locator Tool on Ticketmaster.com will even help you find the nearest location. Tickets are available for pickup anytime after the purchase through the event day and time of the event you purchased. To claim your tickets, simply present your account/confirmation number, picture ID, and the credit card used to place the order at a participating retail outlet and the Ticket Center representative will swipe the credit card to print your tickets.
ticketFast - back
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ticketFast is the most convenient way of receiving your tickets. When you select ticketFast as your delivery method during purchase, you'll receive your tickets via email. Not only will you get your tickets right away, but you can print them out anytime before the event. Learn more...
TICKET FAQ'S - back
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Got questions about getting tickets to events? Ever wondered what those service charges are for? Check out this ticket-buying guide and find out everything you ever wanted to know about purchasing tickets through
Ticketmaster.
GENERAL INFORMATION - back to top
Cancellations:
In the event of a cancellation, please return tickets to the place of purchase for a refund. If you ordered your tickets by phone or online, Ticketmaster will automatically refund your order.
Children's tickets:
Most events do not require a ticket for children under the age of two. However, in order for a child to have his or her own seat, a ticket is required. Some shows intended for young children do require children over the age of one to have a ticket. Please call (405) 602-8700 in advance to verify the policy for a specific event.
Refunds:
Please confirm your ticket selection at the time of purchase as tickets are non-refundable and cannot be exchanged.
Resale of Tickets:
The resale of event tickets on the grounds of the Ford Center is strictly prohibited. To avoid problems with inflated prices, counterfeit or stolen tickets, please purchase your tickets through authorized Ticketmaster outlets only.
Accessible Seating:
Wheelchair accessible seats are available on each level of the Ford Center. Each has a companion seat. Wheelchair service and check-in is available. For additional information, please visit our A-Z Guest Guide.
Will Call:
Tickets purchased by phone or online and placed in Will Call may be picked day of show or in advance at anytime after your purchase at the U.S. Army Box Office. Will Call policies may vary for select events, so please check the event page where any changes will be noted.
When picking up Will Call tickets, please be prepared to provide the credit card used to purchase the tickets as well as a valid photo I.D., and your order confirmation.
Press and VIP tickets are typically available approximately 60-90 minutes prior to the event, and can also be picked up at Will Call with a valid photo I.D.
LOTTERY - back to top
In an effort to be fair to all who wish to purchase tickets, the U.S. ARMY Box Office at Ford Center uses a lottery system as required for major on-sales. The policies and procedures for the lottery system are detailed below.
Purpose of Lottery:
- Helps to prevent scalping.
- Helps to maintain the order of the line.
- Ensures everyone a fair chance to be first in
line.
- Prevents lines from interfering with other events
at the Ford Center.
Standard Lottery Policy:
- Only one raffle ticket will be issued per
person.
- If a person gets two raffle tickets, they are disqualified from the on-sale.
- You must be at least 12 years old to participate.
- Persons who arrive after the lottery must go to the end of the line.
- 7:00 AM* Line forms.
Camping out: - back
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Camping out is not necessary and not permitted.
No lines before 7:00 AM please.
- 9:00 AM* Raffle tickets issued.
- 9:30 AM* Lottery Drawing.
10:00 AM* On-Sale begins.
Lottery Procedure:
Every person who arrives before 9:30 AM* will be issued a raffle ticket. However, a raffle ticket only guarantees a place in line - not a ticket. At 9:30 AM* the tickets are shuffled and one ticket is drawn. The person, who has the matching ticket number, becomes the first person in line. Everyone else stays in numerical order, and those with lower ticket numbers go to the end of the line.
Lottery Example:
400 people are issued raffle tickets for an on-sale. The lottery draws number 211 to be first in line. Everyone stays in numerical order. 212 simply becomes second in line, 213 third, and so on. Then, those with ticket numbers 1 - 210 would line up behind number 400.
*Please note: All times are based on a standard 10:00 AM on-sale. The times and the location of where the line should form may vary due to the number of participants anticipated, weather conditions, or other event requirements. Signs will be clearly posted prior to the on-sale.
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