Ford Center Home Page

 


Welcome to the Ford Center. This handy guide will help you discover everything you need to know to about this great facility from “A to Z,” to make your visit to Ford Center pleasant and memorable.

Emergency Evacuation
Employment Opportunities
Events Calendar
First Aid
Fund-raising Opportunities
Guest Conduct
Guest Relations
Handouts
Hotels
Lost & Found
Lost Children or Companions
Merchandise
NBA Fan Code of Conduct
Oklahoma City Blazers
Oklahoma City Thunder
Oklahoma City Yard Dawgz
Paging (IN ARENA)
Parking
Prohibited Items
Re-Entry
Restrooms
SMG
Security
Shuttle Service
Smoking Policy
Suites on the Cox Communications Level
Telephones
Television Monitors
Ticket Information
Water Fountains
Web Site


ARENA OVERVIEW - back to top
Home to the Home to the Oklahoma City Blazers (Central Hockey League), Oklahoma City Yard Dawgz (arenafootball2), and now the Oklahoma City Thunder (beginning with the 2008-09 NBA season), Ford Center also plays host to major concerts, family events, ice shows, sporting events and the latest in show stopping entertainment.

The 586,000 square foot facility features four seating levels and a press level with a maximum seating capacity of 19,711 for a concert set in-the-round. Located between the more than 6,300 lower level seats and the 7,700 upper level seats, is the Cox Communications Club and Suite Level which features 3,380 club seats and 56 luxury suites.

While it is managed by SMG, the Ford Center is owned by the City of Oklahoma City and was the premier project of its visionary capital improvement program (MAPS) to finance new and upgraded sports, entertainment, cultural and convention facilities with a one-cent sales tax. Since opening in 2002, a number of improvements have been made to the facility including new restaurants, speakers, video boards and security features. Then, on March 4, 2008, Oklahoma City voters overwhelmingly approved another temporary one-cent sales tax, which is expected to generate $121.6 million over 15 months to fund several major upgrades to the Ford Center. Plans include a grand entrance, multistory atrium, new restaurants, clubs, concession areas, bunker suites, loge boxes, roof top gardens, locker rooms, a warm-up basketball court, team offices and a family fun zone. Click here to learn more.

ACCESSIBILITY - back to top
Ford Center offers many services and amenities to accommodate the needs of our guests with disabilities. Accessible restrooms, drinking fountains and concession counters are available throughout the facility. Additional services are listed below.

  • Accessible Tickets/Seating: Wheelchair accessible seats are available in all price levels. A minimum of one companion ticket may be purchased with each wheelchair accessible ticket. Please indicate at the time of purchase if you require accessible seating.


  • Accessible Drop-off: Passengers may be dropped off at Reno and Robinson near the northwest entrance to the Ford Center.


  • Elevators: Elevators are located throughout the Ford Center for wheelchair access to all levels. The elevators near Section 101, just inside the northwest entrance to the Ford Center, provide access to the arena floor. Maps are available at http://www.okfordcenter.com/arenamaps.html for exact locations.


  • Emergency Evacuation: Ford Center staff members have been trained in emergency preparedness and evacuation procedures. Key employees are assigned to assist patrons with disabilities to safety.


  • Listening Devices: Listening devices may be rented free of charge at the Guest Relations Desks located at each of the main entrances. A valid I.D.is required to ensure the return of equipment.


  • Parking: Accessible parking is available in the parking lots on the south side of the Ford Center. Entrances are available on S.W. 3rd Street, east of Robinson. Accessible parking spaces are also available in the underground parking garage at the neighboring Cox Convention Center. See “Parking” for additional information.


  • Service Animals: Trained guide dogs or service animals are permitted to assist guests inside the arena. If special accommodations are required for your service animal, please notify us at the time of your ticket purchase. All other animals are prohibited.


  • Sign Interpreters: Guests who require interpreting services, may make arrangements by contacting our Guest Relations Manager via email or by phone at (405) 602-8515. Requests should be submitted at least three weeks prior to the event.


  • Telephones: Telephones are provided at Guest Relations locations and throughout the Ford Center, courtesy of Cox Communications. TDD machines and volume-enhanced phones are available.


  • Wheelchair Assistance: The Ford Center offers wheelchair service for guests who may need assistance to and from their seats. Please contact a Guest Relations representative for assistance. Wheelchair assistance is provided on a first-come, first-served basis. Due to the limited number of wheelchairs available, they may not be borrowed or rented as seating during the event. If wheelchair assistance becomes necessary during an event, please notify the nearest staff member.

AED Locations - back to top
Each level of the Ford Center is equipped with an automated external defibrillator (AED), which can save lives in the event of sudden cardiac arrest. AED locations are listed below.

ALCOHOLIC BEVERAGE POLICIES - back to top
Ford Center and our partners strongly encourage are guests to act responsibly when consuming alcoholic beverages. A summary of alcohol policies is listed below:

  • Oklahoma Law prohibits the sale of alcoholic beverages to persons under the age of 21. Guests are required to show proper identification and proof of age to purchase alcoholic beverages at the Ford Center.
  • The number of alcoholic beverages served may be limited to one (1) drink per person, per purchase.
  • Management reserves the right to refuse service to guests who appear intoxicated or who are disturbing other guests.
  • Alcohol and beer sales are discontinued approximately forty-five (45) minutes prior to the end of the event.
  • We encourage guests to drink responsibly and not to drive after drinking. See also “Designated Driver Program.”

ATM Locations - back to top
Three (3) ATM's are available for your convenience at the following locations:

  • Next to the Guest Relations desk at the main northeast entrance

  • Section 119

  • Section 227

BANNERS & SIGNS - back to top
Banners and signs are permitted as long as they do not block the view of others, interfere with the event, contain advertising of any form, present a safety hazard or contain political or obscene material. Banners may not be affixed with any type of material that is permanent in nature or that alters the facility in any manner. Poles and sticks are prohibited. Building management reserves the right to remove any banner or sign. Signs may also be prohibited if requested by the event.

CAMERAS/RECORDING DEVICES - back to top
For most events, at the request of the artists and/or leagues, cameras (specifically cameras with professional/detachable lenses longer than 4 inches and flash) are not permitted. The Ford Center reserves the right to examine and prohibit the use of any camera that conflicts with the policy set by the event. Audio recorders, video recorders and digital cameras with video capabilities are prohibited during all events.

CELLULAR PHONES & PAGERS - back to top
Cellular phones are permitted provided their use does not interfere with other guests’ enjoyment of the event. For your convenience, telephones are provided at Guest Relations locations and throughout the Ford Center, courtesy of Cox Communications.

CHILDREN'S ADMISSION - back to top
Most events do not require a ticket for children under the age of two. However, in order for a child to have his or her own seat, a ticket is required. Some shows intended for young children do require children over the age of one to have a ticket. Please call (405) 602-8700 in advance to verify the policy for a specific event.

CLUB SEATS ON THE COX COMMUNICATIONS LEVEL - back to top
In addition to the spectacular sightlines and comfortable seats, Club Seat holders on the Cox Communications Level receive access to first class services and amenities, including private entrances, and exclusive bar and dining areas. Added benefits for Club Seat holders include priority ticket purchasing options. For further information, please contact Contact Rayna Stewart or Kyle Cofer in the Thunder Premium Sales Department
or call (405) 208-4800.


CONCESSIONS & DINING - back to top